Returns & Exchanges

We want you to be completely satisfied with your Moroccanoil purchase, which is why we offer a 30-day return window for products purchased directly from our official website. Please ensure items are in their original packaging and meet our return eligibility criteria to receive a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to begin the process and select the items you wish to return.

• 2.
  Print Your Label

  Once your request is approved, we will provide a prepaid shipping label via email to ensure your return is tracked and handled efficiently.

• 3.
  Package Your Items

  Securely pack your Moroccanoil products in their original shipping box or a similar sturdy container, ensuring all lids are tightly sealed to prevent leaks.

• 4.
  Drop Off and Refund

  Affix the label to your package and drop it off at any authorized carrier location; your refund will be processed to your original payment method within 7-10 business days.